Cancellation policy
Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods or the last partial shipment or the last item. To exercise your right of withdrawal, you must notify us, Om Movement- a brand of Om Distribution Germany, Josefstr. 17, 78166 Donaueschingen, Germany, Tel. +49 771 17514370, e-mail: christoph.augstein@holzkern.com, by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. For this purpose, you can use the sample withdrawal form suggested below, which is, however, not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will we charge you any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
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Sample cancellation form
Sample cancellation form
(If you want to cancel the contract, you can, but do not have to, fill out this form and send it back to us).
Om Movement- a brand of Om Distribution Germany, Josefstr. 17, 78166 Donaueschingen,
Tel. +49 771 17514370, E-Mail: christoph.augstein@holzkern.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods:
(Please specify goods here)
Ordered on… (*)/received on… (*)
Name of the consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if notice is on paper):
Date:
(*) Please delete where inapplicable.
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